Config Computer Services offers its customers a complete IT support package either on a regular or an ad-hoc basis. We highly recommend having a maintenance and support agreement. Our support agreements are a flexible and cost effective method to ensure that your systems are properly maintained, provide maximum availability, get the support they need when they need it and service delivery costs that are predictable and consistent.

In our 14 years of experience, clients that have support agreements consistently run better, with fewer problems and fewer interruptions to their production workflow when compared to time and materials clients. In addition to running better, our support agreement clients utilise far more features and technologies of the systems they have and generally work more efficiently than time and material clients and above all, these benefits are delivered at a consistently lower cost of ownership and support.

Advantages of our monthly support agreement from as little as £145 per month.

• Guaranteed number of hours on-site per month.


• Additional on-site "emergency" call-outs free of charge.


• Unlimited remote and telephone support.


• Priority Support.


• Systems are kept up to date with latest updates and patches.


• Rolling PC replacement with minimum disruption and downtime.


• Predictable Costs - Pay the same fixed price each month.


• Big saving on any additional hours.


• Remote monitoring of essential systems.


• Support provided by qualified, dedicated engineers.


• No call out charge.


• Remote monitoring, backups and upgrades.


• Better understanding of you business and its’ IT requirements.


• More cost effective than having your own IT department.